How long will it take to get my order?
It's coming, promise! We ship orders Mondays - Fridays, during office hours only, and we don't operate on public holidays. We always aim to post your order as quickly as possible, but there might be some delays – especially after releases! Your patience is appreciated.
USPS and UPS usually deliver between the hours of 9 am-5 pm and may request a signature. If you aren't available when your parcel is delivered, the delivery driver will leave a card with instructions on how to pick up.
International / US:
Duties/Customs fees: Some countries may charge import duties or other random fees. USPS and UPS may also charge handling fees for processing your parcel through customs. Sorry, we have no control over this and it's your responsibility to pay for any fees.
Will my order be tracked?
Once your order is assigned a tracking number, you will receive a confirmation email with the number. If you have not received this email within 3-4 business days of placing your order, please contact our Customer Care department with your order confirmation number to obtain your tracking number.